Campout Lunch Policies

Booking your Lunch

Booking your Sugar Bush Campout Lunch can be done through our online booking platform or by phone during business hours. Your group must be from the same household. A minimum of 2 people are required with a maximum of 4 people per booking. Contact information is required for each participant, including their Name and Phone Number. Bookings close 22 hours before the start time.

Booking Refunds

Bookings are refundable up till 48 hours before. Cancellations after 48 hours are nonrefundable.  No-Shows are nonrefundable.

Late Arrivals

Your shuttle departs at a predetermined time so please arrive at least 20 minutes prior to your seating time. Shuttles depart on time and will not wait for late arrivals. Late arrivals will be considered as No-Show.

Cancelled Lunches

If we must cancel lunches due to weather or other unforeseen circumstance you will be refunded in full. In the event of a cancelled lunch, we will send out an email as soon as possible prior to the seating time booked.  If you don’t have access to your email on the day of your tour and it is inclement weather (pouring rain, high winds, snow storm) call the farm to find out if your lunch has been cancelled.  If we have not cancelled the tour and you do not wish to participate it is up to you to cancel before your tour time to get a refund.

Rules of the Farm

There is no smoking and no pets policy for the farm. There are many wood buildings on the property and we take no smoking very seriously.  Smoking is permitted in the parking lot and there is a butt container at the entrance to the farm from the parking lot.  Yes we have campfires in the sugar bush at your lunch location but for the care of the wildlife in the bush and courtesy to the other guests we require that you do not smoke there either.

Accessibility

We do have a few accessible parking spaces near the entrance to the farm from the parking lot.  The Maple Sweet Shop and washrooms are wheelchair accessible (up to 32” wide).  The Sugar Bush Campout Lunch is not. Trails to your lunch locations require walking through the forest on a wood chip trail, parts of this trail may be uneven at times. Proper outdoor footwear when visiting is recommended.