Submitting Your Booking Request:
Booking Process
The fastest way to secure your preferred date and time is through the booking page on our website. Simply complete the required fields in the booking form, and our team will handle the rest. You will be contacted within 1–2 business days of submitting your request to confirm approval and pay the required deposit.
Confirmation Process
Our farm can accommodate a maximum of 140 participants at one time. If your requested date and time coincides with another confirmed booking and the combined total of participants exceeds this limit, we may not be able to accommodate your group as requested. In such cases, we will work closely with you to arrange an alternate date or time that works for your visit.
Deposit
A $100 deposit is required to confirm your booking. The fastest and most convenient way to secure your spot is to pay the deposit via the “Pay Now” button in your confirmation email with a credit card.
- For bookings confirmed before December 31, 2026, the deposit must be paid within 7 days
- For bookings confirmed after January 1st, 2027, the deposit must be paid within 24 hours
⚠️ If you need to use an alternative payment method (cheque or e-transfer), contact us as soon as possible.
Billing & Payment:
Invoice:
Once your booking is confirmed, the confirmation email is the invoice. The booking number is the invoice number.
Final Payment:
Final payment is due at the start time of your tour. Complete credit card payment or e-transfer one day in advance to ensure that payment is received. Single payments only, your invoice cannot be split into multiple payments.
Payment Methods:
- Confirmation Email: Use the green “Pay Balance” button at the bottom of your confirmation email to pay with credit card
- Phone: Call 905-682-0642 with your credit card details on hand
- E-Transfer: Send to [email protected] (Canadian Banking Institutions Only)
- Cheque: Addressed to White Meadows Farms. Personal cheques will not be accepted. Cheques may be brought to the farm and given to the tour guide at the start time of the tour
Cancellation & Changes to your Booking
Cancellation Policy:
If you need to cancel for any reason, please provide as much notice as possible. Cancellations must be made no later than 10 days prior to the scheduled start time of your tour.
Changes to your Booking:
Changes to the number of participants in the Pancake Snack Option can be adjusted until 24 hours before the start time of your tour. Changes to the number of participants included in the Pancake Snack Option cannot be accommodated less than 24 hours before the start time of your tour.
Cancellations and changes to your booking can be made through the link in your confirmation email or by contacting us. Please contact us as soon as possible for any known changes or cancellations.
